Terms & Conditions

Terms & Conditions

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Welcome to AU Solar Mate. By accessing or using our website, submitting an enquiry, or engaging with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

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1. About Us

AU Solar Mate provides information, consultation, and referral services related to solar battery and home energy storage solutions. Installations are carried out by licensed and approved installation partners.

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2. Use of Website

By using this website, you agree to:

• Use the site for lawful purposes only

• Provide accurate and complete information when submitting forms or enquiries

• Not misuse, interfere with, or attempt to disrupt the website or its systems

We reserve the right to restrict or terminate access if these terms are violated.

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3. Quotes, Pricing & Offers

• Any pricing, promotions, or offers displayed on this website are indicative only and subject to change without notice

• Final pricing will be confirmed after a full assessment of your property and eligibility

• Rebates, incentives, and government schemes are subject to availability and eligibility criteria and are not guaranteed

4. Installation & Services

• Installation services are performed by licensed third-party installers

• Installation timelines are estimates only and may vary due to availability, site conditions, or external factors

• AU Solar Mate is not responsible for delays caused by factors outside of our control

5. Payments & Deposits

• Deposits may be required to secure bookings or commence work

• Full payment terms will be outlined in your contract or agreement

• Any refunds, if applicable, will be subject to the terms of your signed agreement

6. Information Accuracy

While we strive to ensure all information on this website is accurate and up to date:

• We do not warrant the completeness or accuracy of all content

• Information is provided for general guidance only and should not be considered professional or financial advice

7. Limitation of Liability

To the maximum extent permitted by law:

• AU Solar Mate is not liable for any indirect, incidental, or consequential losses arising from the use of this website or our services

• Our liability is limited to the value of the services provided

8. Privacy

Your use of this website is also governed by our Privacy Policy. By submitting your information, you consent to its collection and use in accordance with that policy.

9. Third-Party Links

This website may contain links to third-party websites. AU Solar Mate is not responsible for the content, policies, or practices of any third-party sites.

10. Changes to These Terms

We may update these Terms & Conditions at any time without notice. Continued use of the website constitutes acceptance of the updated terms.

11. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of NSW courts.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

AU Solar Mate

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Tel. 1800508922

Email address: sales@ausolarmate.comm.a

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.